Delivery Information
We are committed to delivering your order safely, quickly, and reliably—no matter where you are in the world. All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking details.
Shipping Methods & Costs
We offer two convenient shipping options to suit your needs:
1. Standard Shipping (DHL or FedEx)
Shipping Fee: $12.95 USD
Estimated Delivery Time: 10–15 business days after dispatch
Tracking: Full tracking provided
2. Free Shipping (EMS)
Shipping Fee: Free on orders over $50 USD
Estimated Delivery Time: 15–25 business days after dispatch
Tracking: Limited or partial tracking
Orders below $50 using EMS will be charged a standard fee.
Where We Ship
We proudly ship to customers worldwide, with the exception of Asia and a few remote regions due to logistical limitations.
If you’re unsure whether we can deliver to your area, feel free to contact us at:
📧 [email protected]
Delivery Tracking
You’ll receive a tracking number via email once your order has been shipped. You can track your package directly through the shipping provider’s website (DHL, FedEx, or EMS).
Customs & Duties
Please note that customs and import duties may apply depending on your location. These fees are the responsibility of the customer and are not included in our shipping fees.
Delays
While we strive to deliver your order on time, unexpected delays may occur due to customs, weather, or carrier issues. We appreciate your patience and will do our best to assist you in case of any delivery concerns.
We currently do not offer delivery to customers in Asia or certain remote regions. Thank you for your understanding.